Is buying the CD safe through your Web site? Absolutely! We use PayPal to process your credit card information. We NEVER see your credit card information if you do your transaction through PayPal. PayPal is well respected online transaction processing company that guarantees the security and privacy of your transaction.
Read their policies here.
When will my CD arrive? We ship CDs out every day. Your order will be processed and shipped within a couple business day from the time we receive your order. You should expect your order to arrive within 2 weeks, and in most cases sooner depending on the day it was ordered and on the shipping address.
How much does it cost to ship the CD? We charge a flat rate of $2 for shipping and packaging, no matter how many you order or where it is shipped. The CD is $10. Shipping is $2. Your total order for one CD will be $12. If you order 5 CDs, the total for the order will be $50 for the CDs and $2 for the shipping (total = $52)
I feel uncomfortable with using my credit card online. Can I still buy the CD? Absolutely! You can order by check or money order by completing the PDF order form and mailing it to us. Mail it directly to: Polaradio, P.O. Box 76691, Colorado Springs, CO 80970.
DOWNLOAD ORDER FORM. Keep in mind that if you order by check, your order will take longer to process through the bank.
I don’t have a credit card. How do I order your CD without one? If you want to pay by check or money order, please complete the PDF order form and mail it to us. Mail it directly to: Polaradio, P.O. Box 76691, Colorado Springs, CO 80970.
DOWNLOAD ORDER FORM. Keep in mind that if you order by check, your order will take longer to process through the bank.
What happens if my CD arrives damaged in the mail? We will replace any CD that arrives damaged.
Contact us immediately after you receive the order, return the damaged CD and we'll get another one out to you right away.
Can I get an autographed CD? Yes. Simply request an autographed CD when you place your order and we'll ship it out to you. If you want any special message put on the CD - please
contact us immediately after you've order the CD, because they are processed quickly. Please allow a few extra days for processing special orders.
My question isn’t answered on this page. What should I do? If you have any questions for us - please use the
contact page on this website. We'll get back with you as soon as we can.